Privacy Policy
Last Updated: January 2026
Legacy BitFundex Profit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our automated cryptocurrency trading platform and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Services.
1. Information We Collect
1.1 Personal Information You Provide
When you register for an account or use our Services, we may collect:
- Identity information: full name, date of birth, nationality, and identification documents required for compliance purposes
- Contact information: email address, telephone number, and residential address
- Financial information: bank account details, payment card information, transaction history, and trading activity
- Account credentials: username, password, and security questions
- Correspondence: communications you send to us, including support requests and feedback
1.2 Information Collected Automatically
When you access our Services, we automatically collect:
- Device information: IP address, browser type, operating system, device identifiers, and hardware model
- Usage data: pages visited, features used, time spent on platform, referral sources, and trading patterns
- Location data: general geographic location derived from IP address
- Cookies and similar technologies: as described in our Cookie Policy
1.3 Information from Third Parties
We may receive information about you from third-party sources, including identity verification services, fraud prevention providers, cryptocurrency exchanges, payment processors, and publicly available databases for compliance and security purposes.
2. How We Use Your Information
We process your personal data for the following purposes:
- Service Provision: To create and manage your account, execute trades, process transactions, and provide customer support
- Legal Compliance: To comply with anti-money laundering (AML), know-your-customer (KYC), counter-terrorist financing, and other regulatory obligations
- Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activities, unauthorized access, and security incidents
- Platform Improvement: To analyze usage patterns, improve our algorithms, enhance user experience, and develop new features
- Communication: To send transactional notifications, service updates, security alerts, and respond to your inquiries
- Marketing: With your consent where required, to send promotional materials about our services (you may opt out at any time)
- Legal Protection: To enforce our Terms of Service, protect our rights and property, and comply with legal processes
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing necessary to perform our contract with you and provide the Services
- Legal Obligation: Processing required to comply with applicable laws and regulations
- Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, security, and service improvement, provided these do not override your fundamental rights
- Consent: Where you have provided explicit consent for specific processing activities
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who perform services on our behalf, including payment processors, identity verification providers, cloud hosting services, and customer support platforms
- Financial Institutions: Banks, payment networks, and cryptocurrency exchanges necessary to facilitate transactions
- Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies when required by law or to comply with legal processes
- Professional Advisors: Lawyers, auditors, and consultants who assist us in operating our business
- Business Transfers: In connection with any merger, acquisition, sale of assets, or bankruptcy proceeding
- With Your Consent: Other parties when you have provided explicit consent
All third parties are required to maintain the confidentiality and security of your personal information and use it only for the purposes we specify.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Regulatory requirements may require us to retain certain data for up to seven years or longer after account closure. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication mechanisms, regular security assessments, access controls and monitoring, and incident response procedures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data, subject to legal retention obligations
- Restriction: Request limitation of processing in certain circumstances
- Data Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for marketing purposes
- Withdraw Consent: Withdraw consent where processing is based on consent
- Complaint: Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the details provided below. We will respond within the timeframe required by applicable law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those of your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities, to protect your personal information in accordance with this Privacy Policy.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Legacy BitFundex Profit
Email: [email protected]